Free postage on orders over $99 AUS wide. International shipping to NZ, USA, UK and Europe.
Free postage on orders over $99 AUS wide. International shipping to NZ, USA, UK and Europe.
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Returns & Refunds

Returns

Urban Horsewear has a 21 day policy regarding returns. Products may be returned to Urban Horsewear provided they are in original condition they where sent in, within 21 days of purchase. Please contact us if you have a faulty item.

Buyer is responsible for postage costs.

We will not refund or exchange if the product has general wear or tear.

Buyer is responsible for postage costs in both purchasing the product and the return postage of the product! 

Urban Horsewear doesnt offer returns on postage cost. 

Contact the team at Urban Horsewear regarding refunds. You can contact us in store at 287 Main Road Glenorchy, Hobart, or send us an email at urbanhorsewear@gmail.com

 

Afterpay Returns

Urban Horsewear has a 21 day policy regarding returns. Products may be returned to Urban Horsewear provided they are in original condition they where sent in, within 21 days of purchase.

Buyer is responsible for postage costs.

If the product was purchased through Afterpay, Urban Horsewear will retain 6% of the original price, unless Urban Horsewear is at fault(etc. sent the wrong item), or the product is faulty in some way.

Contact the team at Urban Horsewear regarding refunds. You can contact us in store at 287 Main Road Glenorchy, Hobart, or send us an email at urbanhorsewear@gmail.com

 

Sale Item Returns

Urban Horsewear will not return sale items, and we do our best to make sure that the buyer is aware of any faults the item may have.

 

 

 Page has been update 07/07/2017